Adobe finally admits it - Lightroom is too slow

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It's one of the most common and widespread complaints about Adobe Lightroom: even with heaps of RAM, a great graphics card, and a powerful CPU, many computers still struggle to keep Lightroom running smoothly.

Now for the first time, Adobe appears to have acknowledged the issue in a blog post, and they want your help to fix it.

"I would like to address concerns recently voiced by our community of customers around Lightroom performance," writes Tom Hogarty, photo product management at Adobe, "as improving performance is our current top priority."

The post goes on by state that Adobe already understands many of the worst "pain points" and are "investing heavily" in improving those areas. "Over the past year we’ve added numerous enhancements to address your performance concerns," says Hogarty, "but we understand we will have a lot of work to do to meet your expectations."

Adobe say they want to work with customers to identify the most important and bothersome workflow and performance issues that need fixing. So if you're frustrated by the slow plodding pace of Lightroom and you want to be part of the solution, you can gripe about issues general and specific by filling out this survey.

In the survey, Adobe is collecting usage and performance information, as well as asking each user for 3 specific performance issues they’re dealing with.

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